So i worked Saturday through to Sunday morning, kindly my colleague let me leave early as they knew i was going out on Sunday with my brother, wife and baby.
Off we headed to Ragley Hall, the intention being to see the hot air balloons, grounds and house. The day didn't pan out as expected, we decided to do the house first, what a farce:
Couldn't find a pram friendly entrance and ended up having to go round the back and ask kitchen staff, apparently there is a lift that has to be requested from the main entrance.
I left Dave, Lisa and Beatrice behind and went in, and was greeted by a very posh (and rude) elderly woman who when i asked for the lift screwed up her face and was obviously so put out by me asking that she stated there would be a long wait - we were prepared to wait.
Then i asked if we actually were able to take a pushchair round, the scorn and disgust was apparent on the woman's face, she told me no, it was a family home, pushchairs had to be left in the area where she was - i advised we were not prepared to leave the pram ( it is expensive, we had baby accessories, coats, cameras etc) carrying a 4 week old baby is not appropriate. She then told me that she couldn't make one rule for me and another for everyone else - i stated that wasn't what i was asking - at this point i noticed a woman in an electric wheelchair - so they're allowed then. !!!
I then asked how i would obtain a refund as we had paid to view a property which was not possible - she then said '' if you want to make an issue of it'' ----------
WOW, this woman was / is rude!
I advised her we wanted a refund, and suggested they advertise properly on their website.
The visitor manager was very apologetic, and did give us a refund and also advised us that on days when it wasn't busy pushchairs were allowed.
Ragley Hall .............not worth the effort !!!!
On Monday I went to Avoncroft Museum in Bromsgrove, fantastic, peaceful, friendly, informative staff, you must go. WOW
Off we headed to Ragley Hall, the intention being to see the hot air balloons, grounds and house. The day didn't pan out as expected, we decided to do the house first, what a farce:
Couldn't find a pram friendly entrance and ended up having to go round the back and ask kitchen staff, apparently there is a lift that has to be requested from the main entrance.
I left Dave, Lisa and Beatrice behind and went in, and was greeted by a very posh (and rude) elderly woman who when i asked for the lift screwed up her face and was obviously so put out by me asking that she stated there would be a long wait - we were prepared to wait.
Then i asked if we actually were able to take a pushchair round, the scorn and disgust was apparent on the woman's face, she told me no, it was a family home, pushchairs had to be left in the area where she was - i advised we were not prepared to leave the pram ( it is expensive, we had baby accessories, coats, cameras etc) carrying a 4 week old baby is not appropriate. She then told me that she couldn't make one rule for me and another for everyone else - i stated that wasn't what i was asking - at this point i noticed a woman in an electric wheelchair - so they're allowed then. !!!
I then asked how i would obtain a refund as we had paid to view a property which was not possible - she then said '' if you want to make an issue of it'' ----------
WOW, this woman was / is rude!
I advised her we wanted a refund, and suggested they advertise properly on their website.
The visitor manager was very apologetic, and did give us a refund and also advised us that on days when it wasn't busy pushchairs were allowed.
Ragley Hall .............not worth the effort !!!!
On Monday I went to Avoncroft Museum in Bromsgrove, fantastic, peaceful, friendly, informative staff, you must go. WOW
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